Specialized Training Classes

• Plumbing repair training (specialized/customized for your operations)
• Plumbing safety education
• Equipment safety training
• Personnel training for a successful plumbing business
• Water heaters—sales, service and installation
• Plumbing CODE awareness
• Troubleshooting
• Sales tips for a successful plumbing business
  • Making a professional first impression
  • Answering telephone calls correctly
  • Scheduling, dispatching service calls
  • Handling dissatisfied customers
  • Upgrading product sales
  • Giving customer options before serviceman arrives
  • Correct information on invoices for customers’ warranties
  • Correct procedures for warranty calls
  • Building relationships with customers
  • Do’s and don’ts for servicemen

  We specialize in on-site, private classes for  large and small
  companies, but also have classes available at our location.

Plumber Training